Are YOU Undertaking Building Works on your property ?
Is YOUR NEIGHBOUR planning or undertaking Building Works on their property ?
Are You Planning Building Works sometime soon ?
Are You a Party Wall Surveyor looking to Start Up, Develop or Grow ?
Frequently asked questions
Here are some answers to typical questions relating to our MURUS Party Wall Software
General
The murus party wall software platform is a digital tool that helps surveyors produce notices and awards, manage cases, track deadlines, and streamline compliance under the Party Wall etc. Act 1996.
This software is built specifically for party wall surveyors, helping them save time and increase accuracy in producing party wall notices and awards.
Yes, the platform is fully compliant with the Party Wall etc. Act 1996 and keeps up to date with UK legislation.
Yes, it’s a members-only platform intended for qualified or experienced party wall surveyors operating in the UK.
Absolutely. The software supports notices and awards for both residential and commercial party wall matters.
Core Features
Yes, the software includes templates and automation tools for generating party wall awards efficiently and accurately.
Yes, the platform automatically tracks statutory deadlines and sends alerts so you never miss a key date.
Yes, it includes a built-in CRM-style database to store all contact details, roles, and ownership information.
No, our research found that surveyors prefer to hold documents on their own systems rather than within our software.
Efficiency & Workflow
The platform reduces duplication, automates document generation, tracks notices and awards, and manages communication—all from one dashboard.
Yes, you can manage an unlimited number of party wall cases from a single account.
Yes, the platform includes CRM functionality to manage owners, adjoining owners, addresses, and project histories.
No. There would seem no point in uploading already concluded matters.
Yes, surveyors report saving hours of admin time each week due to the platform’s automation and document templates.
Automation & Customisation
Yes, the platform includes pre-built, editable templates for all common party wall notices and awards.
Yes, you can add your firm’s branding, headers, and footers to all documents generated.
Yes, once contact and property info is entered, the software auto-fills notices and awards with accurate data.
Yes, reminders for notices, responses, and award deadlines are sent directly to you or your team.
Yes, all notices, awards, and reports can be downloaded as professionally formatted PDFs.
Security & Access
Yes, the platform is fully GDPR-compliant and uses encryption to keep client data secure.
The platform is cloud-based, so you can access it from any device with an internet connection.
Yes, admin users can set different permission levels for team members.
No, you can export your data before cancelling your subscription.
Yes, all data is regularly backed up by Liquid Computing on secure servers.
Client Management & CRM Functions
Yes, the platform logs key communications and dates for each case.
Yes, both building and adjoining owners are stored and linked to relevant projects.
Yes, your dashboard shows a summary of all active and pending party wall matters.
Yes, projects can be assigned or reallocated to specific users or surveyors in your account.
Yes, filters let you quickly sort by case status, date, client, or property address.
Support & Training
Yes, new users receive onboarding to get started quickly.
Yes, UK-based email and chat support are included with your membership.
Yes, all feature updates and improvements are included as part of your membership.
Yes, this is currently being developed to assist members but our UK based staff are happy to chat things through with you by telephone or Zoom.
At an additional cost, we can include access to CPD-accredited training and webinars.
Pricing & Access
Yes, the platform can produce retrospective Awards where appropriate.
Yes, the Schedule of Condition dates are logged on the system and those details ported into the Award documentation.
No, we have not been requested to provide this service as yet. All of our updates are typically based on user feedback and so this may be added in the future.
Yes, it can track all surveyor appointments, including third surveyors in disputed cases.
Specialised Use & Integrations
No, it’s a paid members-only platform, with plans tailored to individual surveyors or firms.
Pricing depends on the level of service required. Please contact us for a quote.
Yes, subscriptions can be cancelled with three months notice.
Yes, team or firm accounts can benefit from multi-user discounts.
Legal & Compliance
Yes, documents generated are fully legally valid when correctly served.
The system will flag missed or upcoming deadlines to reduce the risk of non-compliance.
Yes, the platform improves accuracy and ensures timely notice service. It will certainly avoid disputes relating to the drafting of notices.
The platform saves time, ensures compliance, automates key processes, and reduces human error—allowing you to focus on your core work, not admin.
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Contact
- Head Office: Suite 11 & 12, 2 Chapel Place, Ramsgate, Kent CT11 9RY
- 0800 612 6142
- info@murus.co.uk
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